Terms and Conditions

Welcome to www.skarla.com (the “Website”). The Website is owned and operated by Skarla Technology Services L.L.C, a company registered under the laws of the United Arab Emirates with commercial registration number 789518, having its registered office at i-Rise Tower 29, Tecom, Dubai, UAE (“Skarla”, “we”, “us”, or “our”).

Welcome to Skarla. By accessing or using our platform, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully. If you do not agree, you may not access or use the services.

Skarla provides a range of digital services via its SaaS platform:

• · E-Vouchers: Upload or auto-generate vouchers to sell to merchants and resellers, with secure redemption support.
• · Prepaid Gift Cards: Loadable cards that users can redeem via the Skarla portal.
• · Top-Up Services: Instant top-ups for gaming and digital vouchers.
• · Verification Service: Secure identity verification services for business clients.
• · Invoicing Service: Generate compliant invoices and detailed reports for sales activity.

• · Merchants must register for an account to access Skarla’s services.
• · Access to the portal is provided through secure VPN credentials.
• · Merchants are responsible for maintaining the confidentiality of their login information.

• · Merchants must provide accurate and up-to-date information.
• · Merchants must ensure that voucher-related content is complete, compliant, and valid.
• · Prohibited activities include fraudulent transactions, spamming, unauthorized use of payment data, and violating platform policies or legal obligations.
• · Skarla may suspend or restrict access due to non-compliance, security risks, or service maintenance.
• · Merchants must comply with Skarla’s security and compliance policies.

• · Skarla issues monthly and/or yearly invoices based on selected services and usage.
• · Merchants must pay invoices within 10 calendar days of issuance.
• · All charges exclude VAT unless otherwise stated.
• · Payment must be made via bank transfer to designated Skarla accounts.
• · Skarla reserves the right to revise pricing with 30 days’ written notice.

• · All intellectual property in the Skarla platform, including software and content, remains the exclusive property of Skarla or its licensors.
• · Clients may not copy, modify, reverse-engineer, or reproduce any part of the platform.
• · Merchants grant Skarla a royalty-free, irrevocable license to use their logos, product info, and content for the operation and marketing of the platform.

• · Both parties agree to maintain confidentiality on all proprietary and sensitive data shared under this agreement.
• · Confidential Information may only be disclosed under legal compulsion or with prior written consent.
• · These obligations remain in force after termination of services.

• · Skarla is not liable for indirect, special, or consequential damages including lost revenue, data, or business opportunities.
• · Skarla provides services with reasonable care but cannot guarantee uninterrupted, error-free operation.
• · Merchants agree to indemnify Skarla against claims from Buyers or third parties arising from misuse, non-compliance, or breach.

• · Agreements are valid for 12 months from the effective date and renew automatically each year. Skarla reserves the right to terminate services with 30 days’ written notice.
• · Either party may terminate the agreement if the other party breaches material obligations, becomes insolvent, or is unable to fulfill its duties.

• · These Terms are governed by the laws of the United Arab Emirates.
• · Any disputes that cannot be settled amicably will be resolved in Dubai courts.

• · Neither party is authorized to act as an agent or representative of the other.
• · The agreement is non-transferable without written consent unless transferred by Skarla to an affiliate.
• · Force Majeure events (natural disasters, strikes, pandemics, etc.) may excuse performance delays.

For any legal, technical, or policy-related queries, please contact: [email protected]